I was asked to write a piece for the Nursing and Residential Care Journal about utilising social media within the social care community. You can read it here: Engaging the community through social media The NRC journal is a clinical journal for all professionals working within long term care. There website is here: NRC
Tutorial Your iPad’s large screen and portability makes basic video editing a breeze iMovie for the iPad may be basic, but it allows for quick and dirty video editing on the go Apple has made it really easy to edit home movies on your Mac thanks to the constantly refined iMovie app. But with the [...]
When a social marketing campaign is killer we hear about it. It ends up in discussions on blogs, Twitter, Ad Age, or you’ll find it waiting in your inbox with a note from the boss that says, “Did you see this!?” Now that this social media thing has really caught on, brands have proliferated social networks [...]
Coming from a software background and working within social care, I naturally come across the Electronic Medical Admistration Record systems or eMAR systems as they are known. I have to say I am yet to be wowed by a system that removes or greatly reduces risk whilst improving safety, efficiency and one that also does not [...]
Take time to shout about the great things going on in your care facility This is a copy of a presentation i gave at the 2012 Care Show at the NEC about using social media to shout about the great things you do within your community or residential care facilities. I shall add the notes later on [...]
Analyst firm Forrester claims that “Customer experience is the greatest untapped source of profits in business today, and that projects commissioned to target this are thought to be putting additional pressure on technology departments.” If you look at customer experience from the perspective of what it can do to decrease your costs, what it can [...]
Social media is important, especially within social care where good care neews appears to be in short supply. Successful marketing types get it. Just look at the great campaigns out there at the moment. One of my favorites is the Jewish Care – Pearls of wisdom campaign they have launched via Youtube ( you can [...]
Imagine being able to collate and manage all of the required CQC Provider Compliance Assessments in one easy to use and accessible location. Currently you do this by downloading various word docs from the CQC website and storing them locally, i knew there had to be a better way. I wanted to develop a PCA [...]
The potential for a website that is akin to Trip Advisor for use within the social care arena has sparked numerous debates across the country. This is not so much to discuss that, but rather to review an independent company that has setup one such service. The Goodcareguide.co.uk (or GCG) is a website that allows [...]
It is said that there is no such thing as a free lunch, well maybe there is? Person Centred Care (PCC) sees service users as equal partners in planning, developing and assessing care to make sure it is most appropriate for their needs. It involves putting service users and their families at the heart [...]
